This quote is also from my addendum (supplement) to my first report:
Please investigate our QACR (Quality Assurance Change Request) processes at PSD.
See if you can find my QACRs...(QACR number list)...I have the green copies of these QACRs at work, please come get them from me if my QA Supervisor Tom Nakamichi says they don’t exist, along with the disk copies of my proposed QOIs.
I also submitted the following QACRs, which I didn’t save the green copies of and so just have partial numbers of what I think the QACRs were.
...(QACR number list)...
See Exhibit AR for a copy of the letter I turned into (my QA supervisor) on (or) about 5/22/00 with this QACR and the four above QACRs. A printout of the Process Monitoring QOI I submitted follows the letter in the exhibit. I completed this big project in only about three weeks without help. That is much shorter than it seemed. It must seem such when you are in the real Purgatory.
There might be more besides the above QACRs, that I submitted. I have disk copies of all of the work I did on revising our QOIs, some of which I never completed and submitted.
I know it was not only me that was stifled in trying to get our QOIs up to snuff, even though my QACRs were not really wanted by my management, but only were "make-work" to keep an ethical inspector that consistently documented defects per our written QA Manual off the production floor.
I know that (name), QA Validater, and (name), line inspector, also submitted QACRs that are still sitting on someone’s desk or round-filed. I have a copy of the one (the QA Validater) submitted, which was to make suppliers take responsibility to determine if a retest was required on their products reworked at PSD.
Please investigate the QACR process and find out why it is so screwed up and our management treats them like the plague. I think you’ll find the reason is this: our management is a clone of Mfg Management, and they don’t want a working Quality System. That would only slow the production line down from it’s present speed, which was never designed to allow line inspectors to do their work per the FAA-approved BCAG Quality Manual. Please write us up for not maintaining our manual, deliberately, to be up-to-date with current BCAG and FAA Procedures.
The Last Inspector